Respecting your Privacy
Personal Information Security
If you wish to browse this website, you are not required to enter any personal information and you wil remain anonymous during your entire visit. However if you make a purchase from this website we collect and store personal information.
High Tea Etc is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
Collected and Stored Personal Information
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; log in; email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information including page response time, length of visit to certain pages, page interaction information.
We also collect personally identifiable information including( name; email; pass word; payment details including (high tea etc uses the e commerce payment gateway stripe to process online orders (to visit stripe.com to review their privacy policy CLICK HERE).
comments; feedback; product reviews; recommendations and personal profile. When you conduct a transaction on our website including but not limited to sending a message through the contact form, when purchasing a product via our store page or where you subscribe to our newsletter if we have one available, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such non personal and personal information eg including but not limited to email address for the following purposes; to provide marketing campaigns or address for shipping or delivery purposes to provide and operate our services;
to provide our users with ongoing customer assistance and technical support;
to be able to contact our visitors and users with general or personalized service - related notices and promotional messages;
to create aggregated statistical data and other aggregated and /or inferred non personal information, which we or our business partners may use to provide and improve our respective services;
to comply with any applicable laws and regulations.
High Tea Etc is hosted by Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you the customers. Your data may be stored through Wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways such as Stripe.com offered by Wix.com and used by High Tea Etc adhere to the standards set by PCI-DSS as managed by the PCI security standard council.
High Tea Etc also uses PayId as a secure online payment, please visit Payid.com.au to visit their privacy policy.
We utilise cookies which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
We will not sell or provide your information to a third party unless compelled by law. or make use of your personal information for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.
If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:
we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
we are required by law to disclose the information.
We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.
Your email message content may be monitored by us for trouble shooting or maintenance purposes or if any form of email abuse is suspected. Personal information relating to you which you have previously supplied to us over this website, you are entitled to edit or delete
such information unless we are by law to retain it.
Updated 15/02/2024